Experience Cuxhaven

This is how to enjoy a North Sea vacation

Guest accommodation contract

General Terms and Conditions for Gästehaus Janßen

1.) The guest accommodation contract is considered concluded as soon as a room has been booked and confirmed verbally or in writing, or — if confirmation was no longer possible due to time constraints — made available.

2.) The contracting parties are the guest and the landlord. The conclusion of the guest accommodation contract obliges the contracting parties to fulfill the contract.

3.) The landlord is obligated to pay compensation to the guest in case the room is not provided. The guest is obligated to pay the agreed or customary price for the contractual services not used, minus the expenses saved by the landlord.

Cancellation deadlines:

Free of charge up to 31 days before arrival

40% of the travel price up to 21 days before arrival

60% of the travel price up to 8 days before arrival

In the event of a last-minute cancellation, 80% of the travel price will be charged. This regulation applies if the booked room cannot be re-rented to someone else.

In the event of early termination of the stay after arrival, no partial refund can be made.

4.) We recommend taking out travel cancellation insurance.

5.) The arrival and departure days count as one day. On the day of arrival, the guest usually has access to the booked accommodation from 1:00 PM. On the day of departure, the accommodation must be vacated by 10:00 AM unless otherwise agreed. For short-term rentals, the landlord is entitled to charge a reasonable surcharge.

6.) The guest is liable for the damages caused by him.

7.) Claims arising from the guest accommodation contract must be asserted by both the landlord and the guest within one month after the end of the trip.

8.) Cuxhaven is agreed upon as the exclusive place of jurisdiction.